Your privacy matters to 83ph. This Privacy Policy describes what personal information 83ph collects from you when you use the 83ph Casino platform, why we collect it, how we use and protect it, who we may share it with, and what rights you hold over your own data under Philippine law. It applies to all players registered on 83ph.org.
🛡️ Privacy at a Glance
A plain-language summary before you read the full legal document. These commitments are binding — they are reflected in detail in the policy sections below.
83ph does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or any commercial entity. Your data is used exclusively to operate and improve the 83ph platform for your benefit, and to meet our obligations under PAGCOR and Philippine law.
83ph processes all personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) as required by Philippine law, and maintain a designated Data Protection Officer (DPO).
Every piece of data transmitted between your device and 83ph servers is protected by TLS/SSL encryption — the same standard used by Philippine banks. Data at rest is encrypted in our secure servers. Your login credentials, financial transactions, and personal documents are never transmitted or stored in plain text.
83ph collects only the personal data necessary for specific, defined purposes — account registration, KYC verification, payment processing, regulatory compliance, and fraud prevention. We do not collect data "just in case." Every data category we hold has a documented reason for its collection and a defined retention period.
As a registered 83ph player, you have the right to access, correct, delete, and object to the processing of your personal data. You can request a copy of all data 83ph holds about you, ask for corrections if something is wrong, or request deletion subject to our legal retention obligations. Contact support to exercise any of these rights.
In the unlikely event of a data security breach that could affect your personal data, 83ph will notify affected players and the National Privacy Commission within 72 hours of discovering the breach, in accordance with the obligations under RA 10173. You will be informed of what happened, what data was involved, and what steps 83ph is taking to resolve it.
This Privacy Policy ("Policy") is issued by the operator of 83ph.org ("83ph," "we," "us," or "our") and applies to all personal data collected from individuals who register accounts with, access, or use the 83ph Casino platform, including all games, payment services, customer support, promotions, and associated digital services available through 83ph.org.
This Policy is designed to comply with the following applicable legal instruments:
By registering an account with 83ph or continuing to use the Platform after any update to this Policy, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not register an account or use the 83ph Platform.
This Policy should be read alongside 83ph's Terms & Conditions, which govern the overall agreement between you and 83ph, and the Responsible Gaming Policy. This Policy is incorporated into the Terms & Conditions by reference.
For the purposes of RA 10173, 83ph is the Personal Information Controller (PIC) in respect of personal data collected through the 83ph.org Platform. As the PIC, 83ph determines the purposes and means by which your personal data is processed.
83ph has designated a Data Protection Officer (DPO) to oversee compliance with the Data Privacy Act and this Policy. The DPO is responsible for:
To contact the 83ph Data Protection Officer, use the contact details provided in Section 15 of this Policy. For routine account and privacy queries, the 83ph customer support team via live chat on 83ph.org is your fastest point of contact.
83ph collects personal data across several categories, each tied to a specific operational or legal necessity. The following table summarizes the categories and examples of data collected:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number, ID document images | KYC verification, age verification, AML compliance |
| Contact Data | Philippine mobile number, email address | Account registration, OTP authentication, support communications |
| Financial Data | GCash or Maya account number, bank account details, transaction history, deposit and withdrawal records | Payment processing, withdrawal verification, AML reporting |
| Account & Activity Data | Login timestamps, IP addresses, session durations, game history, betting records, bonus usage | Account security, fraud detection, responsible gaming monitoring, dispute resolution |
| Device & Technical Data | Device type, OS version, browser type, unique device identifiers, screen resolution | Platform compatibility, security monitoring, service improvement |
| Communications Data | Live chat transcripts, support ticket records, voluntary feedback | Quality assurance, dispute resolution, service improvement |
| Marketing Preferences | Consent status for SMS/email promotions, preferred game categories | Delivering relevant promotional communications (only where consented) |
83ph does not collect sensitive personal information as defined in Section 3(l) of RA 10173 (such as race, religion, health, or biometric data) beyond what is strictly necessary for identity verification purposes under PAGCOR's KYC requirements.
83ph collects personal data through the following channels and mechanisms:
83ph processes your personal data for the following specific purposes:
Under RA 10173, personal data may only be processed if there is a lawful basis for doing so. The legal bases on which 83ph relies for each processing purpose are as follows:
Where 83ph relies on legitimate interest as the legal basis, a Legitimate Interests Assessment (LIA) has been conducted to confirm that our interests do not override your fundamental privacy rights. You may request information about any specific LIA by contacting our DPO.
83ph does not sell, rent, or otherwise commercially disclose your personal data to third parties. We share your data only in the following circumstances, and always subject to binding contractual safeguards that require the recipient to protect your data in accordance with RA 10173:
83ph does not share your personal data with social media platforms, advertising networks, or any entity for commercial profiling purposes. In any data sharing arrangement, 83ph remains the Personal Information Controller, and the sharing party is bound by a contractual obligation to process data only on 83ph's instructions and for no other purpose.
83ph retains personal data for no longer than is necessary for the purposes for which it was collected, subject to minimum retention periods required by Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| KYC / Identity Documents | 5 years from account closure | PAGCOR and AMLC regulatory requirements |
| Financial Transaction Records | 5 years from transaction date | Anti-Money Laundering Act compliance |
| Account Data (active accounts) | Duration of account plus 5 years | Legal claims, regulatory audit trail |
| Customer Support Communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing Consent Records | Until consent is withdrawn plus 3 years | Demonstrating lawfulness of prior communications |
| Technical / Log Data | Up to 12 months | Security monitoring, fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to any individual. Anonymized, aggregated data (where you cannot be re-identified) may be retained indefinitely for statistical and platform improvement purposes.
Where you request deletion of your data before the applicable retention period has expired, 83ph will comply to the extent permitted by law, and will inform you of any data that must be retained due to regulatory obligations and the reason for that retention.
83ph implements organizational, technical, and physical security measures to protect your personal data against unauthorized access, disclosure, loss, destruction, or alteration. Key measures include:
Despite these measures, no system is completely immune to security incidents. 83ph strongly encourages players to use strong, unique passwords for their 83ph accounts, enable OTP 2FA, and never share their credentials with any third party.
83ph uses cookies and similar browser-based storage technologies on 83ph.org. These technologies serve the following purposes:
83ph does not use third-party advertising or tracking cookies. We do not participate in cross-site behavioral advertising networks. The cookie data 83ph collects is used solely for platform functionality and improvement, and is not shared with external parties for commercial purposes.
You can manage cookie settings through your browser's privacy controls. Disabling all cookies will prevent you from logging in to the Platform, as session authentication relies on cookies. Functional and analytics cookies can be disabled without preventing login, though some Platform features may be affected.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by 83ph. These rights may be exercised by contacting 83ph support via live chat or the DPO contact details in Section 15:
You have the right to obtain from 83ph confirmation of whether we hold personal data about you, and to receive a copy of that data in a commonly used format. 83ph will respond to access requests within 15 business days of identity verification.
You may request correction of any inaccurate or incomplete personal data held about you. For KYC-verified data, corrections require submission of updated documentation. 83ph will process rectification requests within 15 business days.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Erasure requests are subject to 83ph's legal retention obligations under PAGCOR and AML regulations.
You have the right to object to the processing of your personal data where 83ph relies on legitimate interest as the legal basis. You also have the absolute right to object to the use of your data for direct marketing at any time, with immediate effect.
Where technically feasible and where processing is based on consent or contractual necessity, you may request a copy of your data in a structured, machine-readable format (such as JSON or CSV) for portability to another service.
If you believe 83ph has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines. 83ph encourages players to first raise concerns with our DPO directly, as many issues can be resolved without regulatory escalation.
83ph strictly prohibits the registration or use of the Platform by persons under 21 years of age, in accordance with Philippine gambling laws and PAGCOR regulations. The minimum age of 21 is enforced through mandatory KYC identity verification, which includes submission and review of a valid Philippine government-issued ID showing date of birth.
83ph does not knowingly collect personal data from individuals under the age of 21. If 83ph discovers that personal data has been collected from a person who is under 21, we will immediately:
If you are a parent or guardian and you believe your child under 21 has registered with 83ph, please contact our support team immediately via live chat so we can take appropriate action.
Some of 83ph's third-party service providers (including game software providers and cloud infrastructure partners) may process personal data on servers located outside the Philippines. Where such cross-border data transfers occur, 83ph ensures they are conducted in compliance with Section 21 of RA 10173 and applicable NPC guidelines on cross-border data transfers.
Specifically, 83ph ensures that:
Cross-border transfers involve only the minimum data necessary for the specific service function (e.g., game delivery session tokens rather than full identity data). Full KYC documents and financial records are processed and stored primarily within Philippine-jurisdiction servers.
83ph reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, PAGCOR regulatory requirements, or platform features. The date of the most recent revision is displayed at the top of this document.
When material changes are made to this Policy — meaning changes that meaningfully affect how your personal data is used or your rights as a data subject — 83ph will:
Your continued use of the 83ph Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. Where the changes require fresh consent (e.g., new processing purposes not covered by your original consent), 83ph will seek that consent separately before the new processing begins.
For any privacy-related questions, data subject rights requests, or concerns about 83ph's data processing practices, you may contact us through the following channels:
83ph commits to acknowledging all formal privacy requests and complaints within 3 business days and to providing a substantive response or resolution within 15 business days of identity verification, in accordance with NPC timelines.
If you are not satisfied with 83ph's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.
This Privacy Policy was last updated in January 2026. It supersedes all previous versions of the 83ph Privacy Policy and is effective immediately upon posting.
For complete information about how your account data is used, read this Policy alongside our Terms & Conditions and Responsible Gaming Policy. All three documents together form 83ph's full player protection framework.
83ph Casino is built on real legal compliance, not just policy language. RA 10173–compliant, PAGCOR-licensed, SSL-encrypted, and committed to never selling your data. Filipino adults 21 and above can play with confidence.